Contacting Customer Support

How to contact Clocks and Colours customer support, our customer conduct policy and frequently asked questions about customer support.

Returns and Exchanges

Information about our return/exchange policy, how to make a request, procedures, restrictions and troubleshooting.

Lifetime Warranty Policies, Procedures and Conditions

Information about the Clocks and Colours warranty policy, including procedures, terms, conditions, restrictions and frequently asked questions.

Shipping, Tracking and Delivery Information

Information about order shipping fees, shipping times, upgraded shipping options, delivery destinations, order tracking, and assistance with delivery issues.

Sizing Resources

Information about finding your size.

Order Placement

Information about placing and managing an order, including changes and cancellations.

Order Changes & Cancellations

Information about making changes to your order, as well as order cancellations and what to do if your order has already been shipped.

Discount Codes

Information about understanding and troubleshooting discount codes.

Gift Cards & Credit Codes

Products - Manufacturing, Materials and Care

Information about product manufacturing, materials and care instructions.

Account Deletion & Unsubscribe Requests

Information on how to navigate deletion and unsubscribe requests.

The Clocks + Colours App

Information about the Clocks + Colours App.