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Lifetime Warranty Policies, Procedures and Conditions

Information about the Clocks and Colours warranty policy, including procedures, terms, conditions, restrictions and frequently asked questions.

Lifetime Warranty Policy

A high-level overview of our warranty policies.

Types of Warranty Coverage

Information about claim eligibility and important stipulations.

How To Submit A Warranty Claim

How to submit a warranty claim.

Returning Warranty Items

Information about returning warranty-approved items.

Does C+C repair damaged warranty items?

We do not offer a repair service under our warranty policy. Our warranty policy provides customers with replacement models or gift cards for the original purchase value in the case that a replacement model is unavailable for any reason.

Warranty Claims - Decision Waiting Times

Information about warranty claim waiting times.

Unavailable Warranty Replacements

Information about unavailable warranty replacements and related options.

Information About Denied Warranty Claims

There are a number of reasons why your warranty claim may have been denied. We cannot complete or approve a warranty claim without all of the required submission criteria. Your warranty claim verdict may be postponed until we receive all of the neces