Lifetime Warranty Policies, Procedures and Conditions
Information about the Clocks and Colours warranty policy, including procedures, terms, conditions, restrictions and frequently asked questions.
Lifetime Warranty Policy
A high-level overview of our warranty policies.
Types of Warranty Coverage
Information about claim eligibility and important stipulations.
How To Submit A Warranty Claim
How to submit a warranty claim.
Returning Warranty Items
Information about returning warranty-approved items.
Does C+C repair damaged warranty items?
We do not offer a repair service under our warranty policy. Our warranty policy provides customers with replacement models or store credit for the original purchase value in the case that a replacement model is unavailable for any reason.
Warranty Claims - Decision Waiting Times
Information about warranty claim waiting times.
Unavailable Warranty Replacements
Information about unavailable warranty replacements and related options.
Information About Denied Warranty Claims
There are a number of reasons why your warranty claim may have been denied. Our support team will communicate if and how your warranty claim falls outside of the policy coverage. We cannot complete or approve a warranty claim without all of the requi