The Heavy Metals Club is a paid annual loyalty program designed with our die-hard customers in mind to provide them with a range of perks that take the customer experience to the next level. Our annual loyalty program offers our members 20% off of re

<h3 dir="ltr" id="isPasted"><strong>What is the Heavy Metals Club?</strong></h3><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The Heavy Metals Club is a paid annual loyalty program designed with our die-hard customers in mind to provide them with a range of perks that take the customer experience to the next level.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><br></p><h3 dir="ltr" id="how-much-does-an-annual-membership-cost"><strong>How much does an annual membership cost?</strong></h3><h3 dir="ltr" id="the-heavy-metals-club-annual-membership-is-7500-usd-plus-tax-per-year"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The Heavy Metals Club annual membership is $75.00 USD plus tax, per year.</span></h3><h3 dir="ltr" id="isPasted"><strong>Can the annual membership be discounted?</strong></h3><h3 id="isPasted"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The Heavy Metals Club annual membership cannot be discounted by any means or under any circumstances, including but not limited to the use of accrued membership&#xA0;points from the classic system.</span></h3><h3 dir="ltr" id="what-perks-do-heavy-metals-club-members-get"><strong>What perks do Heavy Metals Club members get?</strong></h3><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;">Our annual loyalty program offers our members 20% off of regular-priced items.</p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;">Our Heavy Metals Club members also gain access to the following perks:</p><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr">Priority Shipping</li><li dir="ltr">Priority Customer Support</li><li dir="ltr">Exclusive Early Access to Promotions (Ex. Sales, Product Launches, Sample Sales)</li><li dir="ltr">Limited Edition Products</li><li dir="ltr">Product Co-Creation</li><li dir="ltr">Birthday Gifts</li><li dir="ltr">Exclusive Community Channel</li><li dir="ltr">&amp; More (To Be Announced)</li></ul><p><br></p><h3 dir="ltr" id="how-do-i-join-the-loyalty-program"><strong>How do I join the loyalty program?</strong></h3><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><a href="https://www.clocksandcolours.com/products/paid-membership?_pos=1&amp;_psq=paid&amp;_ss=e&amp;_v=1.0" rel="noopener noreferrer" target="_blank">Check out our Heavy Metals Club membership site for more information.</a></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><br></p><h3 dir="ltr" id="is-the-heavy-metals-club-annual-membership-refundable"><strong>Is the Heavy Metals Club annual membership refundable?</strong></h3><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once your annual membership has been purchased, it is considered to be final sale and cannot be refunded for the year.</span></p><h3 dir="ltr" id><br></h3><h3 dir="ltr" id="is-the-heavy-metals-club-annual-membership-a-subscription"><strong>Is the Heavy Metals Club annual membership a subscription?</strong></h3><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No, it&#x2019;s not.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The membership is an annual service that will expire after the one-year period from the time of purchase. The membership will <strong><u>not&#xA0;</u></strong>renew unless you decide to pay for another annual membership again.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:12pt;"><br></p><h3 id="isPasted"><strong>Can I use other discounts with my membership?</strong></h3><p>You can currently use your leftover points from our old system for a maximum of 40% off the price of your order.</p><p>Your membership discount code cannot be combined with other standard discount codes</p>

The Heavy Metals Club Membership

To use your Heavy Metals Club discount, make sure you are signed into your account before checkout on the website. If you are logged into your account, your discount will be automatically applied at the checkout screen. No. Only one discount code can

<h3 dir="ltr" id="isPasted"><strong>How do you use your Heavy Metals Club membership discount?</strong></h3><p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 12pt 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To use your Heavy Metals Club discount, make sure you are signed into your account before checkout on the website. If you are logged into your account, your discount will be automatically applied at the checkout screen.&#xA0;</span></p><h3 dir="ltr" id><br></h3><h3 dir="ltr" id="can-you-use-a-discount-code-in-addition-to-your-heavy-metals-club-discount"><strong>Can you use a discount code in addition to your Heavy Metals Club discount?</strong></h3><p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 12pt 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">No. Only one discount code can be applied at a time. If you are having issues with applying your discount code, please&#xA0;</span><a href="https://customer-support-clocksandcolours.gorgias.help/en-US/contact" style="text-decoration:none;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#1155cc;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">contact us</span></a><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.</span></p><p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 12pt 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The only exception to this is your leftover points from our old system. They can be used in conjunction with your membership discount for a maximum of 40% off.</span></p><p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 12pt 0pt;"><br></p><h3 dir="ltr" id="what-if-your-membership-discount-isnt-working"><strong>What if your membership discount isn&#x2019;t working?</strong></h3><p><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your membership discount isn&#x2019;t working, you can&#xA0;</span><a href="https://customer-support-clocksandcolours.gorgias.help/en-US/contact" style="text-decoration:none;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#1155cc;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">contact</span></a><span style="font-size:12pt;font-family:Arial,sans-serif;color:#28324e;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;our support team. Please be sure to confirm that you are signed into your membership account before checkout and provide&#xA0;us with any relevant screenshots to help our agents assist you better.</span></p>

Using Heavy Metals Club Discounts

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