Return/Exchange EligibilityUpdated 6 days ago
Return/Exchange Eligibility
Different categories of items have different return/exchange eligibility.
- Regular items can be returned or exchanged within 30 days of delivery.
- Clearance Items can only be returned for store credit or exchange, no refunds.
- Final Sale Items cannot be returned.
- Hygiene-based items (Ex. piercings, earrings, etc) cannot be returned.
EU Customer Exceptions
Please be advised that European customer orders can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU.
*For EU Customers: please note that Final Sale items are only eligible for a full refund within 14 days.