Can I return items if I change my mind?Updated 2 months ago

Can I return my items if I change my mind?

Absolutely. However, eligibility is based on specific factors.

Final Sale items can be exchanged or returned for a gift card for the original amount paid for the item. Final Sale items are not eligible for a refund.

You must complete your exchange or return within 30 days of your item arriving.

This does not apply to items which cannot be returned for hygiene reasons such as earrings etc.

EU Customer Exceptions

Please be advised that orders made via clocksandcolours.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU.