How to make a return
If you are not 100% happy you can ship your item back to us within 30 days of it arriving with you. Return your item in a brand new condition in the same packaging we shipped to you within 30 days of its arrival and we will refund your order if it is
Absolutely. However, eligibility is based on specific factors. Final Sale items can be exchanged or returned for a gift card for the original amount paid for the item. Final Sale items are not eligible for a refund. You must complete your exchange or
If your order number starts with CEU you can submit your request here. If your order is outside of the standard 30-day return/exchange window, you will have to contact us to appeal a manual approval of your request.
Returning your item for a new item, store credit or a refund
We will provide a pre-paid return shipping label for all customers in the USA and Canada. Outbound Exchange orders will be shipped for free with standard shipping. We do not provide return shipping labels to customers outside of Canada and the US. If
Final Sale items are only eligible for an exchange or a gift card in the amount of your original order purchase value. Items found within our Sale section of the website are considered Final Sale. Final Sale items are not eligible for a direct refund
Yes, the following items cannot be returned:. Please be sure to check the product description for return eligibility details. If you have additional questions or need further support, please contact us. Please be advised that orders made via clocksan
Exchanging your item for a different size, a new item, or a store credit.
All about international returns