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Returns + Exchanges

Clocks and Colours

<h3 id="isPasted">Can I return a Final sale item?</h3>Final Sale items are only eligible for an exchange or a gift card in the amount of your original order purchase value.Items found within our Sale section of the website are considered Final Sale.Final Sale items are not&#xA0;eligible for a direct refund. <h3 id="isPasted">EU Customer Exceptions </h3><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(40, 50, 78);"><span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(40, 50, 78);">Please be advised that orders made via clocksandcolours.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU.&#xA0;

Final Sale items are only eligible for an exchange or a gift card in the amount of your original order purchase value. Items found within our Sale section of the website are considered Final Sale. Final Sale items are not eligible for a direct refund

Can I return a Final Sale item?

Returns and Exchanges

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Return & Exchange Policy

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Exchanges

Can I return items if I change my mind?

How do I submit a return?

How long should a refund take to process?

Does Clocks + Colours pay return shipping fees?

Are there any items I cannot return?

What happens if my return gets lost on the way to the warehouse?

Why did my item not get returned because of a customs fee?

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Etah Love x Clocks + Colours - Merger FAQ

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Etah Love x Clocks + Colours Merger

Can I return a Final sale item?

EU Customer Exceptions

Can I return a Final Sale item?Updated 2 months ago

Can I return a Final sale item?

EU Customer Exceptions