<h2 id="how-long-does-shipping-take">How long does shipping take?</h2>Total shipping time is a combination of numerous steps in the shipping process. Your total shipping time depends on you country of origin and the shipping method you choose at checkout.All orders typically require up to 2-4 business days to be packaged and dispatched by our shipping team. Orders are not dispatched on Saturdays or Sundays.The fulfillment time is in addition to your selected shipping method and any potential customs processing required by your destination country. Depending on your delivery location, your country may have customs and imports processing that can cause additional time for your package to be delivered. Shipping times are also subject to seasonal shipping volumes and courier delays. If you are uncertain about your shipping timeframe, <a href="https://customer-support-clocksandcolours.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a>. <h2 data-offset-key="75otb-0-0" id="how-to-calculate-delivery-times">How to calculate delivery times</h2>Please use the following simplified equation to roughly calculate your order delivery time. Please keep in mind that all shipping/delivery estimations can be impacted by spikes in order volumes or courier delays at any time.Fulfillment time (up to 2-4 Business days) + Customs Processing + Selected Shipping Method <ul><li style="font-size: 16px;">Fulfillment Time: The time it takes for the warehouse to pick, pack and dispatch the order</li><li style="font-size: 16px;">Customs Processing: The time it takes for customs to process the transition of the package</li><li style="font-size: 16px;">Business Days: Monday to Friday. Saturdays and Sundays will add to shipping times.</li></ul><h2 id> </h2><h2 id="isPasted">Canada, US &amp; EU Shipping</h2>Standard Shipping usually takes 2-5 business days depending on the destination. Express Shipping usually usually takes 1-2 business days. During peak times of the year, these times may be extended.&#xA0;Please Note: For US orders with USPS shipping, standard or express, the package must first travel from Toronto to New York to a USPS sorting facility. Once the package has been scanned there, you will see your tracking information update. This can sometimes take up to 2 days after your order is marked as shipped.&#xA0; <h2 dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 18pt 0pt;" id="international-destinations">International Destinations</h2>Standard Shipping usually takes between 14-21 business days. Express Shipping usually takes between 2-4 business days depending on the destination. During peak times of the year, this may be extended.For international customers: Your parcel will be handed off to the local carrier in your country before delivery is finalized. It is best to check your tracking link for an updated tracking number and to follow-up with your local carrier for further information.

Delivery Times

We ship worldwide!. Our Canadian warehouse ships worldwide to locations outside of the EU. Our European warehouse located in Portugal ships to countries within the EU as well as Switzerland. Some countries have restrictions on items entering the coun

<h2 id="isPasted">Where do you ship to?</h2>We ship worldwide!Our Canadian warehouse ships worldwide to locations outside of the EU. Our European warehouse located in Portugal ships to countries within the EU as well as Switzerland.Some countries have restrictions on items entering the country. Please verify your country&apos;s shipping restrictions to ensure you can import the items you wish to purchase.

Shipping Destinations

North American, UK and International orders over $150.00 USD will have free worldwide shipping. Rates for express shipping will vary from country to country. EU orders over €150,00 will receive free CTT Shipping. For North American, UK and Internatio

<h2 id="isPasted">What are the shipping rates?</h2>North American, UK and International orders over $150.00 USD will have free worldwide shipping. Rates for express shipping will vary from country to country.EU orders over &#x20AC;150,00 will receive free CTT Shipping.<h3 id> </h3><h2 id="shipping-costs-for-small-orders">Shipping Costs For Small Orders</h2>For North American, UK and International orders under $150.00 USD:<ul><li style="color: rgb(40, 50, 78);">US/CAN - $6.99 USD</li><li style="color: rgb(40, 50, 78);">International - $9.99 USD</li><li style="color: rgb(40, 50, 78);">Mexico (FedEx only) - $12.00 USD</li></ul>For EU orders under &#x20AC;50,00:<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>CTT Shipping within EU - &#x20AC;5.00&#xA0;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to Switzerland - &#x20AC;15.00</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to EU (1-2 business days) &#x20AC;10.00</li></ul>

What are the shipping rates?

Customs taxes, duties, and import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of your package. Customs charges vary based on the laws and policies of each country.

<h2 id="isPasted">Will I need to pay customs fees?</h2>Customs taxes, duties, and import charges are the responsibility of the customer to be paid.We do not cover any additional charges or costs for the final delivery of your package. Customs charges vary based on the laws and policies of each country. We cannot predict or estimate the amount you may be charged.<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please Note:&#xA0;Orders to the US under $800.00 USD are duty-free. <h2 id="what-if-i-dont-want-to-pay-for-the-customs-fees">What if I don&apos;t want to pay for the customs fees? </h2>Should you decide to refuse payment of customs and duties fees on your orders, your order will be returned to us. Refusal of your shipment due to customs, duties and import fees will incur a negative cost to the business, therefore your account may be flagged for future purchases.You will need to wait for your order to be returned to our warehouse before any further action will be taken. Once received, your parcel will be inspected by our returns team before cancellations and refunds are processed. You will be notified once your refund is submitted.Important Note:We cannot manipulate or alter your order information to circumvent or avoid customs and duties fees. These fees may be imposed by the local import/export ministry of your country at will, therefore we cannot accommodate any requests for special order arrangements.

Customs, Duties & Import Fees

We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping. Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched

<h2 id="can-i-order-my-items-today-and-get-them-by-tomorrow">Can I order my items today and get them by tomorrow?</h2>We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping.Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched.If you have any concerns regarding your delivery times, please <a href="https://www.clocksandcolours.com/pages/contact" rel="noopener noreferrer" target="_blank">contact us.</a>

Can I order my items today and get them tomorrow?

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