Are there any items I cannot return?Updated 2 months ago

Are there any items I cannot return?

Yes, the following items cannot be returned:

• Final Sale items are only eligible for exchange or store credit.
• Items not in a brand new resellable condition.
• Earrings are non-returnable for hygiene reasons.
• Any clothing that has been worn is also non-returnable.
• Cologne is non-returnable.
• Prescription eyewear is non-returnable.

Please be sure to check the product description for return eligibility details.

If you have additional questions or need further support, please contact us.

EU Customer Exceptions

Please be advised that orders made via clocksandcolours.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU.