Order Changes and CancellationsUpdated 7 hours ago

Can I change my order?

Unfortunately, once your order is submitted, we cannot make any changes to the items in your order.

Can I cancel my order?

You may request to cancel your order at any time before it has been fulfilled. However, cancellations are not always guaranteed due to the transitory nature of order fulfillment.

However, we can attempt to cancel your order if it has not been fulfilled and dispatched. Once cancelled, you can place the order again with the updated changes you desire.

Contact us right away to cancel your order.

Important Note: Final Sale or Clearance items that have been shipped are not eligible for returns or exchanges. Final Sale items in EU orders are only eligible for a full refund within 14 days.

What happens if my order has already shipped?

If your order cannot be cancelled and it has been shipped, you must wait for your order to be delivered and then submit a return/exchange request. Please note that all normal terms and conditions of the return/exchange policy apply.