How long does it take to hear back about a warranty claim?Updated 6 months ago

How long does it take to hear back about a warranty claim?

Warranty claim decisions may take up to 2-4 business days to complete depending on the complexity of your case, subject to support volumes and available agents. 

Please note that the assessment of your warranty claim may be delayed if your claim was submitted with missing components and details necessary to provide a timely decision.

You may be required to provide additional information. Further instructions and next steps will be provided upon assessment of your warranty claim.