All about our materials used to make our items

<h3 id="what-are-your-items-made-from"><strong>What are your items made from?</strong></h3><p>We value our products as being 100% .925 sterling silver unless otherwise stated on the product page.</p><p id="isPasted">Some products utilize gold vermeil which is sterling silver coated in a thin layer of gold.&#xA0;</p><p>Some items include leather and brass.</p><p>Pendants come on a stainless steel chain.</p><p>All of our items use solid materials. We do not use hollow rings, pendants, chains etc.&#xA0;</p><p>Our T-shirts are 100% cotton and our Hoodies are 50% polyester and 50% cotton.&#xA0;</p><p><br></p><p><strong>Important Note:&#xA0;</strong>Most of the time the materials will always be listed in the product description. If you have any additional questions or concerns, you are welcome to <a href="https://customer-support-clocksandcolours.gorgias.help/en-US/contact">contact us</a> for additional information.</p><h3 id><br></h3><h3 id="do-you-have-any-vegan-items"><strong>Do you have any vegan items?</strong></h3><p>Our t-shirts are 100% organic cotton. However, they are not verified vegan.&#xA0;</p><h3 id="-1"><br></h3><h3 id="isPasted"><strong>Where do you make your items?</strong></h3><p>This varies from item to item. Please <a href="https://customer-support-clocksandcolours.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank"><u>contact us</u></a> for more information about a specific product.</p><p><br></p><h3 id="isPasted"><strong>Are the stones genuine?</strong></h3><p>All of our stones are genuine stabilized stones.</p><p>For reference, s<em>tabilized</em> means that the stones are smoother and harder so<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;they are more resilient to wear and tear</span><span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span>&#xA0;</p><p><br></p><h3 id="isPasted"><br></h3>

Product Materials

What to do to keep your items looking new

<h3 id><br></h3><h3 id="-1"><br></h3><h3 id="how-do-i-polish-my-items"><strong>How do I polish my items?</strong></h3><p><a href="https://www.clocksandcolours.com/products/cac123-clea-silver-cleaning-kit" rel="noopener noreferrer" target="_blank">We offer a Silver Cleaning kit on our website!</a> Do note that this item is <strong><u>a final sale item</u></strong><strong>.</strong></p><p>To care for your silver pieces follow the instructions below.</p><ol><li>Apply foam to jewelry.</li><li>Let soak for 10-30 seconds.</li><li>Work into the surface and detailed areas with the soft brush.</li><li>Rinse well, and repeat if necessary.</li><li>After cleaning, use the polishing cloth to dry.</li></ol><p>Additionally, you can also polish your pieces with a silver polishing cloth. These can be purchased online from a third party or at your local jewelry store. Silver polishing clothes work wonders for making your items look brand new again. Some jewellers may offer a polishing service.&#xA0;</p><p><em>Please note any damage to your items caused by a 3rd party service is not covered under our lifetime warranty policy.</em></p><p><strong>Important Note:</strong> We highly recommend not using a sterling silver polish, it is noticeable when it has been used and it will void the warranty.<strong>&#xA0;</strong></p><p><br></p><h3 id="isPasted"><br></h3>

How do I polish my items?

Unfortunately, we do not offer engraving services. Engraving can be performed by a professional of your choice. However, we do not encourage engraving on items for two main reasons:

<h3 id="isPasted"><strong>Can I get my item engraved?</strong></h3><p>Unfortunately, we do not offer engraving services.&#xA0;</p><p>Engraving can be performed by a professional of your choice. However, we do not encourage engraving on items for two main reasons:</p><ul><li style="font-size: 16px;">Engraving will remove the colour on any gold vermail items and reveal the silver underneath.</li><li style="font-size: 16px;">Engraving any item, regardless of material, will make your item ineligible for coverage with our return, exchange and warranty policies.</li></ul>

Can I get my item engraved?

Getting your items wet now and again is not a major concern. However, exposing your items to constant moisture may affect their appearance. We strongly recommend taking off your items when expecting them to be exposed to moisture. If your items do ge

<h3 id="isPasted"><strong>Can I get my items wet?</strong></h3><p>Getting your items wet now and again is not a major concern. However, exposing your items to constant moisture may affect their appearance.</p><p>We strongly recommend taking off your items when expecting them to be exposed to moisture.</p><p>If your items do get wet, please ensure that you dry them well and polish them routinely with a silver polishing cloth.</p>

Can I get my items wet?

Sterling silver can react with things around you, we suggest removing it when doing the following:. Any time that you think your item may become dirty or wet, consider taking it off and keeping it in a safe place. Combining this cautious approach wit

<h3 id="isPasted"><strong>What should I do to take care of my sterling silver items?</strong></h3><p>Sterling silver can react with things around you, we suggest removing it when doing the following:</p><ul><li><span style="font-size: 16px;">Showering, bathing, swimming in pools or the ocean and hot tubs</span></li><li><span style="font-size: 16px;">Using skin care products, hair care and fragrances &#xA0;</span></li><li><span style="font-size: 16px;">Exercising at the gym or doing contact sports</span></li><li><span style="font-size: 16px;">Meal preparation</span></li><li><span style="font-size: 16px;">Manual labour or high impact activity of any kind</span></li></ul><p><span style="font-size: 16px;">Any time that you think your item may become dirty or wet, consider taking it off and keeping it in a safe place. Combining this cautious approach with a good routine polish of your items will help preserve their longevity and appearance.</span></p>

What should I do to take care of my sterling silver items?

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