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Returns + Exchanges

Clocks and Colours

<h2 id="isPasted"><strong>Where can I get a discount code?</strong></h2><p><u><a href="https://www.clocksandcolours.com/pages/subscribe" rel="noopener noreferrer" target="_blank"><span style="color: rgb(41, 105, 176);">Signing up</span></a></u> for our marketing emails is the best way to keep up to date with new discount codes, promotions and upcoming sales.</p><p><br>Discount codes are not readily available upon request. Subject to restrictions and eligibility.</p><h3 id><br></h3><h3 id="isPasted"><br></h3><p><br></p>

Signing up for our marketing emails is the best way to keep up to date with new discount codes, promotions and upcoming sales. Discount codes are not readily available upon request. Subject to restrictions and eligibility.

Where can I get a discount code?

Discount Codes

How To Contact Customer Support

Customer Support FAQ

Contacting Customer Support

Payment Types & Methods

Changes and Cancellations

Gift Cards and Ordering a Gift

Stock Availability

Why was my order cancelled?

Why didn't I get an order confirmation?

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Shipping

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Return & Exchange Policy

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Does Clocks + Colours pay return shipping fees?

How do I submit a return or exchange?

Can I return/exchange items if I change my mind?

What happens if my return/exchange gets lost on the way to the warehouse?

When will my exchange be processed?

Improper or Missing Return Contents

Policies & Conditions

Can I make an exchange during a sale?

Can I exchange for a different size/colour if what I want is out of stock?

Can I use a discount code when I make my exchange?

What if I change my mind about an exchange?

Exchanges FAQ

Return Fees

Return/Refund Processing Times

Non-Returnable Items

Why did my item not get returned because of a customs fee?

Returns & Refunds FAQ

Returns and Exchanges

Lifetime Warranty Policy

Types of Warranty Coverage

How To Submit A Warranty Claim

Returning Damaged Items

Do you repair damaged warranty items?

How long does it take to hear back about a warranty claim?

What happens if my warranty item is unavailable for replacement?

Information About Denied Warranty Claims

Lifetime Warranty

The Clocks + Colours App

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The Heavy Metals Club

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Prescription Eyewear

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What should I do to take care of my sterling silver items?

Where do you make your items?

Products - Manufacturing, Materials and Care

Why is my discount code not working?

What happens if I can't find my discount code?

Can I use multiple discount codes or promotions at once?

Can I use a gift card and a discount code at the same time?

I have forgotten to apply my discount code, what should I do?

Expired Discount Codes

Military Discount

Refer-A-Friend Program

Clocks + Colours Boost

Clocks and Colours Boost

Where can I get a discount code?Updated 6 months ago

Where can I get a discount code?