Referral Eligibility Criteria & RestrictionsUpdated 5 hours ago

Referral Restrictions

Customers must meet all of the eligibility criteria of the referral program before a referral can be completed. This means that both the sender and receiver of the referral must meet the eligibility criteria.

Important Note: We use a sophisticated referral software that analyzes user data and credentials tied to their profiles. Referral requests may be rejected by the referral system due to fraud detection concerns.

Referral Eligibility

• The referring customer (sender) must be an existing customer with at least one successful order on their customer profile.
• The referred customer (receiver) must be a new customer with no previous orders on their customer profile.
• The referring customer (sender) cannot refer themselves.
• The referring customer (sender) cannot refer a member of the same household.
• Customers outside of the EU cannot refer customers within the EU, and vice versa.
  • This is a technical limitation within our referral program. (No exceptions)

If you have any questions or concerns about the referral program or a referral issue, please contact our customer support team directly at [email protected]